Detailed instructions
In the CMS, navigate to the 'Stats' section and find the "Raw stats" menu link.
On this page, you'll see various download buttons based on your platform's features. Everyone can download anonymized 'raw' member data and anonymized 'raw' activity data. If your platform includes timebanking or volunteering features, you can also download anonymized timebank exchange data and volunteering hours data.
Just click or tap on the 'download' button, and the system will create a spreadsheet (.xlsx format) for your data.
Keep in mind that, for now, we can only offer raw stats for certain tables, but we plan to add more download options in the future.
Please note that these downloads don't include all the data we have on the data table. We only provide data that's safe to download, which means it doesn't contain any personally identifiable information.
For more details about the data included in these downloads and our report template, refer to the following sections:
Download the template
Download our report template to help you quickly generate insights from your raw user and activity data. You will need to follow a few set up steps, please watch our handy set up video.
Raw user data:
| Column name | Data type | Description |
| User id | Number | Unique user ID |
| Last profile update | Timestamp | Date and time user last updated their profile |
| Platform id | Number | Your platform's identification code |
| Registered date | Timestamp | Date and time user registered |
| Account type | Text | Users account type (key) |
| Sub-account parent | Number | Unique user ID of parent account - can be used to identify if user in column A is a sub-account. |
| User is activated | Boolean | Value is either 1 or 0. 1 means the user has activated their account (via welcome email), 0 means user hasn't. |
| Email shows on profile | Boolean | Value is either 1 or 0. 1 means the user has chosen to share their account email address on their profile page, 0 means user hasn't. |
| Social sharing allowed | Boolean | Value is either 1 or 0. 1 means the user has chosen to display social sharing buttons on their profile, 0 means user hasn't. |
| Selected language | Text | Value is two code language option e.g. 'en' means english, 'fr' means french. Most platforms only have one language (english) which is the default. |
| Last login date | Timestamp | Date and time user last logged in. |
| Completed profile | Boolean | Value is either 1 or 0. 1 means the user has completed their profile, 0 means user hasn't. 'Completed' is defined as having added a profile picture and title. |
| Last action timestamp | Timestamp | Date and time user last completed an action on the platform. Examples of an 'action' include; user updating their profile, logging volunteer hours, completing an exchange. |
| Credit balance (Specific platforms only) |
Number | Displays a user's current timebank credit balance. This will only show up on platforms with the Timebank feature enabled. |
| Registered for Timebank (Specific platforms only) |
Boolean | Value is either 1 or 0. 1 means the user has applied to join the timebank, 0 means user hasn't. This will only show up on platforms with the Timebank feature enabled without a member approval process. |
| Approved for Timebank (Specific platforms only) |
Timestamp | Date and time admin approved a user for the Timebank. This will only show up on platforms with the Timebank feature enabled without a member approval process. |
| Declined for Timebank (Specific platforms only) |
Boolean | Value is either 1 or 0. 1 means the user's application to join the timebank has been declined, 0 means user hasn't been declined. This will only show up on platforms with the Timebank feature enabled without a member approval process. |
| Newsletter - opt in (Specific platforms only) |
Boolean | Value is either 1 or 0. 1 means the user has opted in to the platform newsletter, 0 means user hasn't. This will only show up on platforms paying for the mailchimp integration. |
| Latest activities email - opt in | Boolean | Value is either 1 or 0. 1 means the user has opted into the 'lastest activity digest' email, 0 means user hasn't. This will only show up on platforms paying for this feature. |
| Best match activities email - opt in | Boolean | Value is either 1 or 0. 1 means the user has opted into the 'lastest activity digest' email, 0 means user hasn't. This will only show up on platforms paying for this feature. |
Raw activity data:
| Column name | Data type | Description |
| Activity id | Number | Unique activity ID |
| Activity title | Text | Title of activity |
| Type of activity | Text | Activity type key |
| User ID | Number | Unique user ID of the activity creator |
| Platform ID | Number | Your platform's identification code |
| Status of activity | Number | Value is between 0 - 6:
|
| Activity url | Text | URL path of activity page. To visit page you'd need to add this path after your platform domain e.g. "https://yourdomain.com/activity/" |
| Activity published date | Timestamp | Date administrator made this activity live. |
| Activity set to expire | Timestamp | Date activity is set to expire. |
| Activity created on | Timestamp | Date activity was created. |
| Last activity update | Timestamp | Date and time that an activity was last updated. |
| Number of views | Number | Count of times the activity page has been visited (page loaded by a browser - not unique per user). |