Platform administrator guide
Need help managing your platform? These administrator guides have been created to help platform coordinators manage all aspects of their community platform. Video tutorials and step by step instructions included in each section will help you make the most of the tools available in your secure content management system (CMS).
Guide sections
Working with Made Open
6 pages in this section.
Learn about the process of setting up your platform and access support from Made Open. We answer your FAQs and provide information about the role of a platform administrator.
Platform configuration
5 pages in this section.
Work with your Made Open Nominated Individual to set up your platform's homepage, call to actions and core features.
Platform management
15 pages in this section.
Set up and maintain your platform's core settings, including partners, Social Media links and email templates.
Stats
4 pages in this section.
View, record and export the statistics from your platform. Set up Tag manager and utilise Google Analytics.
Members
10 pages in this section.
Confidently review member applications, edit profiles and update passwords.
Pages
4 pages in this section.
Create a page layout and design pages of beautiful content to display your community.
Badges
4 pages in this section.
Set up a new badge, edit badges and understand how to award badges to members
Activities
6 pages in this section.
This section describes how to manage user-generated activities on your platform.
Timebank
6 pages in this section.
Manage the exchanges of time and skill between timebank members.
Volunteering
4 pages in this section.
Take control and assist members to manage their requests for volunteers.
Campaigns
6 pages in this section.
Set up a new campaign and connect members and partners around an issue.
Teams
4 pages in this section.
Understand what an admin can control or moderate within a member's team.
Guides
7 pages in this section.
Set up a new guide with sections and confidently add content to pages.
Goals
4 pages in this section.
Create and edit goals on your platform. Communicate with members about their progress and track check-ins.
Top tips for admins
5 pages in this section.
Find a variety of top tips for the platform administrator role to help you make the most of your platform.