User-centred digital infrastructure that intelligently connects people to the communities, services and opportunities around them.
Every community has people, groups and organisations doing good work. What's often missing is the thread between them. Support sits in silos. Time goes on admin. People miss out.
Knowledge, resources and opportunities are often difficult to find because they're hidden in websites, spreadsheets and different organisations. Everything is connected, but nothing is joined up.
People spend days chasing information, updating lists and signposting people one-to-one. Keeping things up to date is a constant battle, which takes time away from the work that really matters.
When people struggle to find what they need, they miss out on the support, opportunities and connections that could have made a difference to them. What exists only helps when people can find it.
An intelligent community platform joins the dots.
We have spent years designing and running community platforms with councils, partnerships and charities. We bring the method, the technology and the experience — and we build on the local knowledge you already have.
We start with what you are trying to change for your community, not with the technology.
We configure the features, content and connections around your place and the partners who deliver there.
Onboarding, growth support and monthly reporting that shows what has actually changed.
We don't just provide software; we build award-winning infrastructure that shows how a community is functioning. Here's why our community platforms are different:
Directories, events, volunteering, guides, polls and more - all fully integrated in one place. No patching together third-party tools, no broken user journeys, just a seamless experience for your community.
Our AI-powered search understands meaning and intent - helping users quickly find the right support, activity or connection without having to know exactly what they're looking for.
Our platform enables vibrant groups, networks and communities of practice to form, connect and collaborate - supporting everything from mutual aid, peer to peer support and professional development.
A proven, fully integrated timebanking system that helps communities and professionals exchange skills, build trust and unlock real social value - without the complexity of standalone tools.
Built-in monthly reporting and quarterly social value insights give you the data you need to evidence impact, understand your community and continuously improve your platform's performance.
At its core, Made Open is a social platform - because stronger relationships are the foundation of healthier, happier communities. Every feature is designed to bring people closer together.
You don't need all of these features to get started - each platform is customisable, so you can start small and add more as your community's needs evolve.
From place platforms to peer networks, platform growth and consultation — explore the ways we support communities.
Communities work better when people, organisations and opportunities are connected. Our award-winning platforms connect them all, creating a shared foundation for partners to work together and build healthier, more active and more connected communities.
As an experienced service design and community technology company, we know how to build stronger and more connected communities. Our platform consultation process creates a clear, evidence-based brief that works both for the people who live in communities and the systems that support them.
Large workforces hold a wealth of ideas, skills and knowledge that could create value elsewhere, but too often, people’s talent remains hidden within their teams, departments and locations. Our award-winning software removes these silos, giving everyone an equal basis for their contributions to be exchanged and recognised - regardless of their position or pay grade.
As your community grows, we support the evolution of your platform. Our platform growth services help you unlock new features, expand reach, improve engagement, and build sustainable systems that scale with your ambitions.
Real stories from communities we've worked with.
Devon Connect helps local people find nearby activities, services, groups and volunteering. Open to all, it is quietly transforming how Devon connects.
"Devon Connect is the one-stop shop but with a human touch. It’s been a fantastic journey and we’ve been supported brilliantly by Made Open."
Living Well Warrington connects residents with local health and wellbeing services, community support and self-care resources. It was highly commended at the 2026 HSJ Digital Awards in the **Reducing Health Inequalities through Digital** category, and was also shortlisted in **Driving Prevention and Early Intervention through Digital**. Living Well Warrington received recognition at the HSJ 2025 Awards.
"Living Well Warrington strengthens our ability to work together as an integrated health and wellbeing support system."
Can Do Bristol enables community action across the city, connecting over 10,000 people with their neighbours. Bristol City Council have extended the contract through to 2030 following its demonstrated impact.
"Over four years, Bristol City Council has averaged a volunteering investment of £317,776 per year via Can Do Bristol – and the true figure is likely to be much higher."
Since 2023, Made Open has provided ongoing platform administration and support for Wiltshire Together, growing active users from 1.9k to 10k and transforming it into a key piece of local digital infrastructure.
"Made Open are nothing less than first class! Their integrity, commitment and patience in building both the relationship with their clients and the community platform, means we have felt supported and listened to throughout our journey."
"It is a genuine breath of fresh air to work with Made Open. They have demonstrated what's possible when collaboration and practical problem-solving genuinely sit at the heart of a service."
Choose the right solution for your community's needs.
For growing communities that need features, support and analytics to engage their members.
Comprehensive platform and services for larger organisations and partnerships.
Need extra services such as platform consultation, platform management, training or custom development? Get in touch for tailored pricing.
Tailored pricing based on your needs.
All prices are shown exclusive of VAT, which is charged to UK customers at the prevailing rate.
Book a personalised demo and discover how Made Open can transform your community.
Book a demo