2026 updates

Made Open’s new intelligent search experience is now live

Included as standard for Enterprise clients and available as an add-on for Innovator and Creator plans, this upgrade introduces semantic search that understands meaning and intent not just keywords.

Users can search in everyday language even if they are not sure how to describe what they need and still be guided to the most relevant support and resources. The system also improves over time so results get smarter, faster and more helpful with every search. Upgrade now to deliver a more intuitive, modern and engaging platform experience.

Enhancements to Teams / Networking spaces

If your platform has the Teams feature, members can now share activities exclusively within these private spaces. This update is ideal for groups or networks that need a dedicated space to connect members, hep them collaborate and share activities.

Ability to hide profile pages from non-members

To further protect your community, we’ve added a setting that allows you to determine if certain profile types (e.g. individuals) should only be visible to signed-in platform members.

Ability to display 'member types' on pages

When creating a landing page with a member section, Admins can now filter which members appear on landing pages by account type (e.g. businesses, charities, volunteers), giving you more control over which members appear on the page.

Cyber essentials

We’re pleased to share that Made Open is now Cyber Essentials certified. It's a vital step in protecting our services and therefore our customers against common cyber threats and building a more secure digital community.