Golf In Society
We partnered with Golf In Society to explore the challenges facing older adults and their carers, and co-design a service blueprint envisioning golf clubs as Health Hubs.
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The best solutions come from understanding the people, systems and context around a challenge, and seeing how all things connect.
That's where we often stand out. Our experience in community development, user-centred research, strategy, creative thinking and digital design allows us to work confidently across different disciplines and perspectives.
We can help you understand people's needs, navigate complexity, see the bigger picture and turn insight into action.
When you work with Made Open on service design, you work directly with the two directors, Kathryn and Robert. Their experience, care and wisdom are brought directly to your challenge.

Service Designer
Kathryn is an experienced Service Designer, user researcher and Design Council Expert specialising in human-centred design. She works with…

Strategist / Service Designer
Robert is a strategist and service designer with over 25 years' experience helping organisations and communities create positive change. He…
We can help you work out which technologies and approaches will work best for your community and stakeholders.
Learn moreWe can help you uncover what matters to people, what’s getting in their way and where there’s potential to make a difference.
Learn moreThrough creative workshops and expert facilitation, we can help you turn community needs and ideas into practical, effective solutions.
Learn moreReal stories from communities we've worked with.
We partnered with Golf In Society to explore the challenges facing older adults and their carers, and co-design a service blueprint envisioning golf clubs as Health Hubs.
Design Out Drowning was a community-led research project designed to help the RNLI reduce the risk of drowning around the UK and Republic of Ireland. Using co-design principles to improve water safety.
A Design Council initiative to ensure community voices genuinely shaped future plans. Using design-led approaches to co-create with communities and drive participatory change.
A National Lottery-funded partnership bringing local organisations together to improve the lives of children and young people in Torbay through an Ideas and Imagination festival.
"The festival exceeded our expectations. Every time we looked around all we could see were people huddled around activities, deep in thought, action and conversation."
"It is a genuine breath of fresh air to work with Made Open. They have demonstrated what's possible when collaboration and practical problem-solving genuinely sit at the heart of a service."
Book a demo to see how Made Open can help your organisation or partnership create value for communities and the systems that support them.
Book a demo