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Administrator levels

Understand how to assign adminstrator rights and roles within your CMS.

There is more than one level of admin on your site, each role has a different set of abilities, giving them different levels of access to content and settings.

Admin level

Role description

Access

Strategic partner Setting up and managing community platforms
  • Full CMS access (see Platform Owner)

  • Access to the strategic partner dashboard.

 Platform owner Main platform administrator with full CMS access 
  • Platform management

  • Stats
  • Members

  • Message all members
  • Pages

  • Badges

  • Activities*

    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
  • Campaigns

  • Teams

  • Reported items 

 Platform admin Secondary administrator able to manage all aspects except configurations under platform management.
  • Stats
  • Members (can't message all members)

  • Pages

  • Badges

  • Activities*

    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
  • Campaigns

  • Teams

  • Reported items 

 Platform coordinator To assist in the daily running of a platform. 
  • Activities*
    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
  • Members (can't message all members)
  • Campaigns
  • Badges
Member manager Supporting member accounts (with ability to update pages like help)
  • Members (can't message all members)
  • Pages
Area manager Managing activities and members only normally within a specific area.
  • Members (can't message all members)
  • Activities*
    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
Community admin Focused on supporting community activity and action.
  • Activities*
    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
Page admin Content editor.
  • Pages
Standard Normal user of the platform - no CMS access. None.

* If enabled on platform

 

Only Made Open staff can set up the highest level of administrator: Platform Owner.

Once you have been assigned the Platform Owner role you will then be able to assign other roles below yours.

  1. Sign in to your platform.
  2. Type /CMS after the platform URL.
  3. Use the left-hand menu to select 'Member management'.
  4. Use the search options to find the member of your team.
  5. Click the dropdown labelled 'user role' and choose the admin role.
  6. Scroll to the bottom and click 'Save member'.

Next page: Default admins

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