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Platform set up checklist

We have compiled this quick checklist to help you prepare for launch.

Not all of the questions will apply to you, but we hope it will give you the confidence that you're ready to promote your new platform.

Team

  • Have you set out the roles and responsibilities between your team?
  • Do you have a dedicated individual that will be able to commit to reviewing activities?
  • Do you have a dedicated individual that will be able to commit to reviewing reported items?
  • Do you have a dedicated individual that will be able to commit to ongoing communication with members?
  • Are you working together during the set-up phase to nurture a consistent approach to managing your platform?

Future

  • Have you set your platform goals and milestones for the short and long term?
  • Have you set regular team meetings to check in, change passwords & update security details, and to discuss the milestone progress?
  • Have you got team members and resource confirmed for the short and long term?

Proofing

  • Have you reviewed all your content?
  • Does your platform explain the community's purpose and incentivise people to sign up?
  • Are your call to actions clear and in-line with your brand?
  • Do all the images reflect the brand of your community?
  • Is the tone of voice reflective of your audience?
  • Have you reviewed and signed off your terms & conditions and safeguarding policies?
  • Have you check the readability of your content?

Communications & users

  • Have you created a communications plan with your team so that platform management is clear and concise?
  • Have you discussed PR and communications requirements with Kathryn from Made Open?
  • Have you tested your platform on a 'soft launch' group of users?
  • Have you planned a 'hard launch' event or promotional day?

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