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Messaging members

Watch this tutorial to understand how to message platform members.

Get started:

Please note: processes and wordings may differ slightly on your platform.

Visit the  members stream to view all  members.

  • From the members stream, you can use the 'envelope' icon at the bottom of the profile tile to contact a member.
  • From a profile page, you can message a member by using the button to ‘message’.

If you are not happy with a message from another member because it’s offensive or doesn’t comply with the terms and conditions of the platform, you can report the message to platform admins.

You can also send a new message from your inbox within your dashboard:

  • Use the main menu and click/tap on 'inbox'.
  • Select 'new message'.
  • If you're connected with members, you can see them in a scrolling box here, to easily 'check' the box and send them message.
  • If you're not connected, you can search the member's name in the search bar at the top.

To report a message:

  • Go to your inbox, select the conversation and locate the message you wish to report.
  • Use the drop down arrow to the right of the message to ‘report message’.
  • This message will now be hidden from the conversation.
  • An administrator will review the message and decide the next best step.
  • The message will only be reinstated within the conversation if it does not break the T&Cs.

To block a member:

  • Use the drop down arrow to the right of the message to ‘block user’.

Can't find the answer?

  1. Search all our guides by keyword here.
  2. Contact your platform admins here.
  3. Complete our support request form here.

Get further support


Next page: Member badges

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Note: Saving as a draft means your activity will be available for you to edit in your dashboard.​

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