Member verifications
Your online community can be safer, more trustworthy and more reliable with member verifications.
Specific member account types (chosen by your platform admin) can apply for verification, providing an added layer of credibility.
Applying for verification is a simple 'yes/no' setting when completing your profile.
Why should you apply for verification?
Member verifications contributes to creating a safer, more trustworthy and reliable community for users to engage with. Your admin team will have set their own criteria for what they are looking for. The most common criteria is a full and rich profile page, with an email address for your organisation that will last (not an email to an individual person who may not last in their post). Only one account per organisation is typically verified, to help users identify the 'real' profile on the platform to use when contacting your organisation. Therefore, make sure you're communicating amongst your team to create a single, full profile for your group or organisation.
- Sign in to your platform.
- Use the main menu to find 'Edit profile'.
- Scroll to see an option to verify your account.
- Select 'yes' and your admin team will review your profile.
- Please note that your admin team will not be able to verify an incomplete profile, so make sure you have:
- Filled in all of the fields on the 'edit profile' page.
- Chosen 'Best Match' tags.
- Customised your 'settings'.
- Once approved, you will receive an email and a platform notification.
- If you are rejected, your admin team will have explained why and you can make changes to your profile before applying again.