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Admin access levels

As community connector, you can control the level of access different admins have to different platforms.

There is more than one level of admin on each of your sites, each role has a different set of abilities, giving them different levels of access to content and settings.

You manage admin access within the CMS of each individual community platform, not from within the community connector dashboard.

  1. Visit your parent platform.
  2. Sign in using your community connector email and password.
  3. You'll be automatically re-directed to the community connector dashboard.
  4. Use the 'actions' drop-down to the right of each platform and select 'log into CMS'.
  5. Use the left-hand menu to select 'Member management'.
  6. Use the search options to find the member of the platform's team.
  7. Click the dropdown labelled 'user role' and choose the admin role.
  8. Scroll to the bottom and click 'Save member'.

Admin level

Role description

Access

Community connector Setting up and managing community platforms
  • Full CMS access (see Platform Owner)

  • Access to the community connector control panel.

 Platform owner Main platform administrator with full CMS access 
  • Platform management

  • Stats
  • Members

  • Message all members
  • Pages

  • Badges

  • Activities*

    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
  • Campaigns

  • Teams

  • Reported items 

 Platform admin Secondary administrator able to manage all aspects except configurations under platform management.
  • Stats
  • Members (can't message all members)

  • Pages

  • Badges

  • Activities*

    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
  • Campaigns

  • Teams

  • Reported items 

 Platform coordinator To assist in the daily running of a platform. 
  • Activities*
    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
  • Members (can't message all members)
  • Campaigns
  • Badges
Member manager Supporting member accounts (with ability to update pages like help)
  • Members (can't message all members)
  • Pages
Area manager Managing activities and members only normally within a specific area.
  • Members (can't message all members)
  • Activities*
    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
Community admin Focused on supporting community activity and action.
  • Activities*
    • Challenges
    • Community listings
    • Conversations
    • Events
    • Polls
    • Timebank
    • Volunteering
Page admin Content editor.
  • Pages
Standard Normal user of the platform - no CMS access. None.

* If enabled on platform

 


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