About

Service Designer

I am an experienced service designer and Director of Made Open. I head up our service design practice - helping our clients to design better customer experiences through human-centred research and community engagement. I live in Cornwall and am a Governor of Cornwall Council’s Adult Education Service. I am interested in improving life chances for people who (through no fault of their own) are being held back. Let's use design and technology to give people a voice and make good things happen!

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