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The story of Parents 1st UK

Parents 1st is an opensource platform for sharing best practice and building community.

Under the leadership of Celia Suppiah, the charity has more than 25 years of expertise in providing excellent peer support during pregnancy, birth and beyond. Despite their success, spreading their model and securing funding has been tough.

To help them expand their mission nationally, we were asked to lead workshops with the Parents 1st Board. The result was Parents 1st receiving a sizable grant to create a unique open-access platform, which we were then asked to build.

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Their platform helps everyone involved in developing, delivering and receiving perinatal peer support.

With hundreds of free resources, this unique online community helps people involved in perinatal peer support to exchange experiences, knowledge and skills, contribute resources, network with others and share best practice.

Because of this, the platform has completely transformed how Parents 1st operates. Their methods and tools now empower others to do what they used to do on their own.

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As experienced service designers, we were asked to lead workshops with the Parents 1st Board.

  • The first 'theory of change' workshop (Feb 18) focused on the possibility of using an opensource model.
  • The second workshop (Oct 18) explored how to sustain this strategy and defined the requirements for an online platform.

Fast forward several years and our platform and strategy has helped Parents 1st UK establish a model that other organisations and practitioners can easily adopt and use for free.

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An opensource community for sharing what works during pregnancy, birth and beyond.

  • 100’s of free resources.
  • 750 members exchanging experiences, knowledge and skills.
  • Enabling Parents 1st UK to increase their national reach.

We want perinatal peer support to flourish and the awesome Made Open platform is helping us to make that happen.

Celia Suppiah, CEO, Parents 1st UK

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