We launched version 3 of our community software in February 2024.
Our main objective with version 3 was to simplify the user experience yet further and improve features for easier member connection, sharing and exchange.
Additionally, we upgraded administration features to provide customers with greater customisation and controls over their community platforms.
We are pleased to introduce these new improvements, informed by extensive research and feedback from our customers and users.
Finding things and completing tasks is now much easier for users with our mega menu.
To grow an online community, it's essential for users to effortlessly discover, access and engage with user-generated content.
Version 3 navigation greatly simplifies finding and completing tasks for users.
It allows admins to personalise links, enhancing the overall user experience, accessibility and search engine visibility of your platform.
We've now simplified the process of adding activities, improving user-experience.
Version 3 simplifies adding activities, making it faster and easier for users. Whether it's listings, events, volunteering or timebank offers, our new forms streamline the process significantly.
Improving language and instructions has also been a priority, ensuring inclusivity for users with varying literacy levels and accessibility needs.
Admins can now choose between quick, minimal-content forms or slightly longer ones condensing all information into a single page, reducing completion time.
We've improved how members connect, message and engage with each other.
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Version 3 member profiles aim to simplify how members connect and engage. When you visit a profile, you'll notice:
Members can now be independently verified to create a safer community.
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Member verification enhances community safety, trustworthiness, and reliability.
This new feature enables specific account types to undergo verification.
Admins have the option to enable this feature on their platform and select which member types are eligible.
Individual members can now associate their profile with groups and organisations.
Skip to 7.50 mins in the video.
Member associations are vital for promoting collaboration, professional growth and advocacy.
Our latest feature lets your members link themselves to another account. This is beneficial for employees, volunteers or students who wish to display their affiliation with an organisation or business.
This feature sets the stage for measuring combined social impact down the line.
The new member search makes searching for members easier and more reliable.
The new member search makes searching for members easier and more reliable.
You can search for a member by keyword(s) and see the most relevant options first, with other options below.
The new member search interface is now consistent with the activity search which allows members to search by keyword or choose search option to select filters.
Timebankers can now record multiple exchanges at once and for as small as 15 minutes.
Our updated timebanking feature allows members to trade as little as 15 minutes of their time. Moreover, members can now log exchanges involving multiple people.
We’ve made it much easier for volunteers to log their hours.
Volunteers can now easily log their hours themselves if they've pledged to an opportunity on the platform, instead of relying on the organisation to do it for them.
Platform admins can now delve into member activity stats within designated timeframes.
We've upgraded our platform's reporting features with a new summary page that includes a user-friendly date picker and filter options on all existing stats pages.
This enables administrators to analyse detailed member activity data within specific timeframes.
Furthermore, we've added the ability for users to download raw stats as CSV files.
Customers on our Innovator and Enterprise plans will now also receive quarterly reports to help measure the social impact of their platform.
These reports track statistics over time, highlighting quarter-to-quarter and year-to-year growth, showcasing how community members contribute social value to both their peers and platform partners.
We've upgraded our codebase to the latest versions of PHP and Laravel.
Software updates are vital for performance, security and stability. Our codebase has been updated to the latest versions of PHP and Laravel to achieve this goal.
We’ve deployed new measures to combat spam users and bots from accessing our platforms.
We've implemented various measures to prevent spam users and bots from accessing our platforms, including:
As always, we listened to feedback and did plenty of user testing along the way. That's the Made Open way.
