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How to build a thriving online community?

Blog written by Kathryn Woolf.

Build a brand

Why does building a brand for your community matter?

  1. Cohesion: A strong brand builds a sense of unity among community members, making them feel like they are part of something bigger than themselves.
  2. Trust: Trust is crucial for a lively community. When members consistently encounter appealing brand messages, they trust the network more and feel confident participating.
  3. Retention: A strong brand can evoke positive emotions and create a sense of belonging, encouraging members to participate actively, share content and stay engaged over time.
  4. Differentiation: Your brand sets your community platform apart. It lets you convey your value and what makes your community special, attracting users who connect with your brand's message and values.
  5. Efficacy: Branding is more than a name and visuals; it your tone, style and personality. Your brand voice ensures your values, mission and messages are consistently communicated.

Top tips for choosing the perfect name:

  1. Share your purpose: Align your platform's name with your core purpose (e.g. Made Open = for everyone).
  2. Connect with your audience: Choose a name that speaks directly to your target audience (e.g. Can Do Bristol).
  3. Be creative: Think of words related to your platform's theme (e.g. Devon Connect).
  4. Keep it simple and memorable: Choose a name that's easy to remember, spell and say (e.g. Wiltshire Together).
  5. Check availability: Make sure your platform name matches your domain name to strengthen identity.
  6. Make it campaignable: Choose a domain name that you can campaign on (e.g. talenttimebanking.co.uk).
  7. Plan for future growth: Choose a flexible name that can allow for future expansions and diversifications.
  8. Respect intellectual property: Avoid infringing on existing trademarks or copyrights.

Keep in mind that a well-chosen name can spark growth in your community platform. Invest time in finding the right one, as it sets the tone for your platform and draws in like-minded people to join your community.


Blog written by:

Made Open team

View member profile "Kathryn Woolf"

Kathryn Woolf

Director and Service Designer

Hello. I'm an experienced service designer, user researcher and creative problem solver - using...

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