Help

This page will help you get started on the Made Open platform.

This help section describes some of the key actions of the platform.

Here are some quick links:

1. Set up your account

You don't need to register to browse Made Open but to engage with any of the activities and members on this platform in a meaningful way, you will need to register and sign in. To get started:

  • Register for an account here and follow the on-screen instructions.
  • Verify your account by clicking on the link sent to you by email (if you don’t receive an email from us within a few minutes, check your spam folder or double check that your email account hasn't been misspelt).
  • Congratulations - you are now a member of Made Open.

2. Set up your 'Best Match'

The 'Best Match' button is a one-click button that matches you to activities and members that relate to your skills and interests. You can also use these tags to share all or some of them on your profile. To get started:

  • Make sure you are signed in to Made Open.
  • Select 'My dashboard' (top right on a larger screen).
  • Select 'My profile' (left hand navigation on a larger screen).
  • Select 'My Best Match' and save these to your preferences.
  • Once saved, toggle any tags from 'private' to 'public' if you'd like to add them to your public profile.

3. Apply to join the Made Open exchange

Whilst anyone can register on Made Open, the Made Open exchange is currently available only to approved members. To get started:

  • Make sure you are signed in to Made Open.
  • Select 'My dashboard' (top right on a larger screen).
  • Select 'My profile' (left hand navigation on a larger screen).
  • Select 'Join the Made Open exchange' and follow on-screen instructions.
  • This will send a notification to our platform administrators who will verify you.
  • Once approved, you can add offers or requests to the exchange freely with few limits.

4. Add an offer or request

Exchanging a skill starts off as either an ‘offer’ or a ‘request’. You can either search for offers or requests posted by other members or you can offer or request a particular skill to / from the Made Open community. The number of credits you get for your skill depends on how many hours you agree to exchange and, please note, one credit is equal to one hour of time regardless of your skill type, paygrade or seniority. To get started:

  • Make sure you are signed in to Made Open.
  • Select 'Add an activity' (top right on a larger screen).
  • Select 'Add an offer' or 'Add a request' and follow on-screen instructions.
  • Please provide as much details to your offer or request as you can so that others can find and engage with it.
  • View your offer or request on the activities stream.

5. Manage your offers and requests

You can edit, delete or manage your activity at any time. Here's how:

  • Make sure you are signed in to Made Open.
  • Select 'My dashboard' (top right on a larger screen).
  • Select 'My profile' (left hand navigation on a larger screen).
  • Select 'My Exchanges' and follow on-screen instructions.

6. Search offers and requests

You can find offers and requests for skills from other Made Open members in the activity stream. Here's some useful tips to improve your user experience.

  • Visit the activity stream to view all offers and requests.
  • Use the drop-down filters to narrow down your search (this will sort the activities by relevance).
  • Click on the heart icon to save activities to your favourites (which is located in your dashboard).
  • Click on the 'Best Match' button to display all activities that relate to your skills and interests.
  • Click on the magnifying glass on the very top menu to search for activities that contain certain keywords.

7. Search members

You can message, connect and even promote other Made Open members in the activity stream. Here's some useful tips to improve your user experience.

  • Visit the members stream to view all Made Open members.
  • Use the drop-down filters to narrow down your search (this will sort the activities by relevance).
  • Click on the heart icon to save any members to your favourites (which is located in your dashboard).
  • Click on the 'Best Match' button to display all members that match your skills and interests.
  • Click on the magnifying glass on the very top menu to search for members who contain certain keywords.

8. Make an exchange

You can accept or decline exchanges, log hours that have been exchanged and even mark exchanges as complete. These steps all happen on the Made Open platform and can be done in a few simple clicks. To get started:

  • Make sure you are signed in to Made Open.
  • Select 'My dashboard' (top right on a larger screen).
  • Select 'My profile' (left hand navigation on a larger screen).
  • Select 'My Exchanges' and then select 'Manage your offer'.
  • Follow on-screen instructions.

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